Cigo Tracker incident

Degraded performance on Sunday (Web and Mobile)

Minor Resolved View vendor source →

Cigo Tracker experienced a minor incident on November 28, 2021, lasting —. The incident has been resolved; the full update timeline is below.

Started
Nov 28, 2021, 04:00 PM UTC
Resolved
Nov 28, 2021, 04:00 PM UTC
Duration
—
Detected by Pingoru
Nov 28, 2021, 04:00 PM UTC

Update timeline

  1. resolved Nov 29, 2021, 04:38 PM UTC

    On November 28th, before before 12 PM (GMT-5), we experienced a spike in traffic and URL crawling attempts that resulted in a temporary slow down of our application. Unfortunately, this also impacted a part of our backend infrastructure, causing increased response times for a few hours. We were able to mitigate and resolve the issue later during the day at around 3 PM (GMT-5), and we made further adjustments later at night at around 9:30 PM (GMT-5). Our engineering team is actively working on additional ways to mitigate and minimize the impact of such incidents in the future. We apologize for any inconvenience this may have caused for operations that were active throughout the day yesterday. Thank you for your understanding