Church Online Platform incident

Known Video Issue

Minor Resolved View vendor source →

Church Online Platform experienced a minor incident on June 13, 2021, lasting 10h 18m. The incident has been resolved; the full update timeline is below.

Started
Jun 13, 2021, 12:57 AM UTC
Resolved
Jun 13, 2021, 11:15 AM UTC
Duration
10h 18m
Detected by Pingoru
Jun 13, 2021, 12:57 AM UTC

Update timeline

  1. investigating Jun 13, 2021, 12:57 AM UTC

    We are actively investigating a known issue with some videos starting at the incorrect time. We know situations like this can have a significant impact on your ministry & are working diligently toward a solution!

  2. identified Jun 13, 2021, 02:04 AM UTC

    We have found the cause of this issue & are implementing a fix.

  3. resolved Jun 13, 2021, 11:15 AM UTC

    This issue has been resolved.