Church Online Platform experienced a notice incident on July 24, 2023, lasting 4h 2m. The incident has been resolved; the full update timeline is below.
Update timeline
- identified Jul 24, 2023, 02:05 PM UTC
Over the weekend, we identified an issue with data not reporting accurately to the Analytics page. Our team is currently investigating the cause of this issue & will update here as soon as we know more.
- identified Jul 24, 2023, 02:19 PM UTC
We have identified the root issue for this & are currently running a query to restore the data to the Analytics page.
- monitoring Jul 24, 2023, 05:17 PM UTC
We have deployed a fix and Analytics should be restored. If you have any issues, please reach out to our Support Team!
- resolved Jul 24, 2023, 06:07 PM UTC
Data has been restored & this issue is now resolved.