Church Online Platform incident

Known Issue with Analytics Missing

Major Resolved View vendor source →

Church Online Platform experienced a major incident on October 27, 2024, lasting 1h 4m. The incident has been resolved; the full update timeline is below.

Started
Oct 27, 2024, 04:59 PM UTC
Resolved
Oct 27, 2024, 06:03 PM UTC
Duration
1h 4m
Detected by Pingoru
Oct 27, 2024, 04:59 PM UTC

Update timeline

  1. investigating Oct 27, 2024, 04:59 PM UTC

    We are investigating an issue with Analytics not reporting accurately. We know situations like this can have a significant impact on your ministry & are working diligently toward a solution.

  2. monitoring Oct 27, 2024, 05:09 PM UTC

    We have identified the root cause of this issue and deployed a solution. Analytics should begin reporting as expected now.

  3. resolved Oct 27, 2024, 06:03 PM UTC

    This issue has been resolved.