Chronograph incident

Authentication Provider Disruption

Major Resolved View vendor source →

Chronograph experienced a major incident on September 17, 2019 affecting Auth0 Authentication API, lasting 16m. The incident has been resolved; the full update timeline is below.

Started
Sep 17, 2019, 03:13 PM UTC
Resolved
Sep 17, 2019, 03:30 PM UTC
Duration
16m
Detected by Pingoru
Sep 17, 2019, 03:13 PM UTC

Affected components

Auth0 Authentication API

Update timeline

  1. identified Sep 17, 2019, 03:13 PM UTC

    Chronographs authentication provider, Auth0, is experiencing issues with authenticating certain requests. We are monitoring the situation and will provide an update as soon as we receive new information.

  2. resolved Sep 17, 2019, 03:30 PM UTC

    Auth0 has updated its status to Operational and our internal monitoring shows systems working as expected.