Chronograph incident

AWS S3 DNS Resolution Issues

Minor Resolved View vendor source →

Chronograph experienced a minor incident on October 22, 2019 affecting AWS s3-us-east-2, lasting 19h 25m. The incident has been resolved; the full update timeline is below.

Started
Oct 22, 2019, 07:38 PM UTC
Resolved
Oct 23, 2019, 03:03 PM UTC
Duration
19h 25m
Detected by Pingoru
Oct 22, 2019, 07:38 PM UTC

Affected components

AWS s3-us-east-2

Update timeline

  1. monitoring Oct 22, 2019, 07:38 PM UTC

    AWS is experiencing interim DNS resolution errors, resulting in intermittent issues accessing stored documents for East-coast based Chronograph clients. We are monitoring the situation while Amazon deploys a fix.

  2. monitoring Oct 22, 2019, 08:23 PM UTC

    AWS DNS resolution errors have continued to persist and are now affecting certain APIs from Auth0, our authentication provider. We are continuing to monitor the situation and will communicate further updates as Amazon provides new status notifications.

  3. monitoring Oct 22, 2019, 08:24 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Oct 23, 2019, 03:03 PM UTC

    AWS has returned to normal operational status.