Chronograph experienced a major incident on December 19, 2019 affecting Auth0 Authentication API, lasting 3h 27m. The incident has been resolved; the full update timeline is below.
Affected components
Auth0 Authentication API
Update timeline
- investigating Dec 19, 2019, 06:16 PM UTC
Chronographs authentication provider, Auth0, is experiencing issues with authenticating certain requests. We are monitoring the situation and will provide an update as soon as we receive new information.
- identified Dec 19, 2019, 06:21 PM UTC
Chronograph has verified that the issue is related to its authentication provider, Auth0.
- resolved Dec 19, 2019, 09:43 PM UTC
Auth0 has resolved the issue and Chronographs systems have been fully returned to normal operation.