Chronograph incident

Critical Infrastructure Provider Outage

Critical Resolved View vendor source →

Chronograph experienced a critical incident on February 4, 2020, lasting 34m. The incident has been resolved; the full update timeline is below.

Started
Feb 04, 2020, 01:14 AM UTC
Resolved
Feb 04, 2020, 01:48 AM UTC
Duration
34m
Detected by Pingoru
Feb 04, 2020, 01:14 AM UTC

Update timeline

  1. investigating Feb 04, 2020, 01:14 AM UTC

    A key network provider is experiencing a global outage at the moment. While Chronograph DevOps do not have additional information available, we are closely monitoring as all application deployments are currently experiencing connectivity issues, and failovers are not accessible. We will provide an update at the earliest convenience.

  2. monitoring Feb 04, 2020, 01:18 AM UTC

    Network provider accessibility has been restored, though we are continuing to monitor closely.

  3. resolved Feb 04, 2020, 01:48 AM UTC

    Full application functionality has been restored and stable since the last update. Chronograph DevOps will continue to monitor closely and will work with our network provider to better understand the cause of this issue on their systems.