Chronograph incident

Degraded GraphQL API Performance

Minor Resolved View vendor source →

Chronograph experienced a minor incident on February 14, 2020, lasting 1h 59m. The incident has been resolved; the full update timeline is below.

Started
Feb 14, 2020, 03:25 PM UTC
Resolved
Feb 14, 2020, 05:24 PM UTC
Duration
1h 59m
Detected by Pingoru
Feb 14, 2020, 03:25 PM UTC

Update timeline

  1. investigating Feb 14, 2020, 03:25 PM UTC

    The API is experiencing timeout errors for machine-to-machine requests and certain platform functions. The team is investigating and will provide updates once the cause is identified.

  2. monitoring Feb 14, 2020, 04:50 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 14, 2020, 05:24 PM UTC

    This incident has been resolved.