Chronograph incident

Authentication Errors

Major Resolved View vendor source →

Chronograph experienced a major incident on May 30, 2020, lasting 30m. The incident has been resolved; the full update timeline is below.

Started
May 30, 2020, 01:45 PM UTC
Resolved
May 30, 2020, 02:16 PM UTC
Duration
30m
Detected by Pingoru
May 30, 2020, 01:45 PM UTC

Update timeline

  1. investigating May 30, 2020, 01:45 PM UTC

    We are currently investigating an elevated level of authentication errors.

  2. monitoring May 30, 2020, 02:14 PM UTC

    It appears our authentication provider incorrectly cached a just-expired root certificate. We have forced a rotation and are monitoring the results.

  3. resolved May 30, 2020, 02:16 PM UTC

    This incident has been resolved.