Chronograph incident

Slow API response times

Minor Resolved View vendor source →

Chronograph experienced a minor incident on October 16, 2020, lasting 1h 14m. The incident has been resolved; the full update timeline is below.

Started
Oct 16, 2020, 02:48 PM UTC
Resolved
Oct 16, 2020, 04:02 PM UTC
Duration
1h 14m
Detected by Pingoru
Oct 16, 2020, 02:48 PM UTC

Update timeline

  1. investigating Oct 16, 2020, 02:48 PM UTC

    The API is currently experiencing extensive loading times for certain requests. We are investigating and will provide updates shortly.

  2. monitoring Oct 16, 2020, 02:58 PM UTC

    We have identified an issue with our infrastructure provider and have rotated production servers. Performance has been restored but Chronograph DevOps is continuing to monitor.

  3. resolved Oct 16, 2020, 04:02 PM UTC

    API performance has been stable since cycling servers. Chronograph DevOps will continue to monitor but we do not see any ongoing issues.