Chronograph incident

Isolated DNS provider interruption

Minor Resolved View vendor source →

Chronograph experienced a minor incident on March 2, 2021 affecting DNSimple Name Servers, lasting 5h 9m. The incident has been resolved; the full update timeline is below.

Started
Mar 02, 2021, 04:00 PM UTC
Resolved
Mar 02, 2021, 09:09 PM UTC
Duration
5h 9m
Detected by Pingoru
Mar 02, 2021, 04:00 PM UTC

Affected components

DNSimple Name Servers

Update timeline

  1. monitoring Mar 02, 2021, 04:00 PM UTC

    Our DNS provider is currently experiencing resolution failures in isolated regions. We are minimally affected thus far and are monitoring the situation.

  2. monitoring Mar 02, 2021, 05:11 PM UTC

    Our DNS provider is still working to identify the cause. We are continuing to monitor and are currently seeing intermittent resolution failures in isolated regions.

  3. monitoring Mar 02, 2021, 08:21 PM UTC

    Our DNS provider has implemented a mitigation and has indicated service is generally restored across all regions. Occasional, incorrectly cached results persist and are still being addressed.

  4. monitoring Mar 02, 2021, 08:35 PM UTC

    Our DNS provider has indicated the issue is resolved, but is continuing to monitor the resolution.

  5. resolved Mar 02, 2021, 09:09 PM UTC

    This incident has been resolved.