Chronograph incident

Degraded email delivery service

Minor Resolved View vendor source →

Chronograph experienced a minor incident on December 4, 2024 affecting SendGrid API v3, lasting 6h 36m. The incident has been resolved; the full update timeline is below.

Started
Dec 04, 2024, 03:24 AM UTC
Resolved
Dec 04, 2024, 10:01 AM UTC
Duration
6h 36m
Detected by Pingoru
Dec 04, 2024, 03:24 AM UTC

Affected components

SendGrid API v3

Update timeline

  1. monitoring Dec 04, 2024, 03:24 AM UTC

    We are monitoring queued but undelivered emails by our email notification provider SendGrid. We have reached out to their support team for further information and are awaiting a response. Task emails, user invitations, password reset, and other transactional emails may be delayed.

  2. resolved Dec 04, 2024, 10:01 AM UTC

    This incident has been resolved.