Chronograph incident

Authentication Provider Disruption

Minor Resolved View vendor source →

Chronograph experienced a minor incident on August 21, 2025 affecting Auth0 Authentication API and Auth0 Multi Factor Authentication, lasting 1h 16m. The incident has been resolved; the full update timeline is below.

Started
Aug 21, 2025, 06:40 PM UTC
Resolved
Aug 21, 2025, 07:57 PM UTC
Duration
1h 16m
Detected by Pingoru
Aug 21, 2025, 06:40 PM UTC

Affected components

Auth0 Authentication APIAuth0 Multi Factor Authentication

Update timeline

  1. investigating Aug 21, 2025, 06:40 PM UTC

    Chronographs authentication provider, Auth0, is experiencing issues with authenticating certain requests. We are monitoring the situation and will provide an update as soon as we receive new information.

  2. identified Aug 21, 2025, 06:46 PM UTC

    Our authentication provider is working towards a fix. We will provide an update when the fix has been implemented.

  3. resolved Aug 21, 2025, 07:57 PM UTC

    This incident has been resolved.