Chord experienced a minor incident on May 12, 2023 affecting Staging Data Pipelines and Data Pipeline, lasting 2h 5m. The incident has been resolved; the full update timeline is below.
Affected components
Staging Data PipelinesData Pipeline
Update timeline
- identified May 12, 2023, 02:05 PM UTC
Due to issues with a third party vendor, some data pipelines are being delayed from their normal schedules. We're tracking the incident at the vendor and will update here when we believe we're all clear.
- identified May 12, 2023, 02:29 PM UTC
The vendor is making progress on a fix and reporting a decrease in issues they're seeing, but are not declaring an all-clear yet.
- monitoring May 12, 2023, 03:04 PM UTC
The upstream issue at the vendor appears to have been resolved. We'll leave this incident in Monitoring for the next hour or so to ensure we don't see any rebound.
- resolved May 12, 2023, 04:11 PM UTC
We're considering this incident fully resolved.