Chord incident

Chord.co marketing site outage

Minor Resolved View vendor source →

Chord experienced a minor incident on June 13, 2023 affecting Website and Netlify Edge Functions and 1 more component, lasting 1h 40m. The incident has been resolved; the full update timeline is below.

Started
Jun 13, 2023, 07:24 PM UTC
Resolved
Jun 13, 2023, 09:04 PM UTC
Duration
1h 40m
Detected by Pingoru
Jun 13, 2023, 07:24 PM UTC

Affected components

WebsiteNetlify Edge FunctionsNetlify High-Performance Edge NetworkNetlify FunctionsNetlify Standard Edge Network

Update timeline

  1. identified Jun 13, 2023, 07:24 PM UTC

    The main chord.co marketing site is currently not responding. Two major upstream providers (AWS and Netlify) are reporting outages. We will keep an eye on the situation, as well as assess if this affects our main product.

  2. identified Jun 13, 2023, 07:37 PM UTC

    So far, API and store behavior appear to be unaffected. We will update if this changes.

  3. resolved Jun 13, 2023, 09:04 PM UTC

    AWS has instituted fixes, and Netlify and other integration partners are reporting improvements/fixes on their end as well. Chord.co is up and running again, and we will continue to monitor our products.