Chord incident

OMS Outage

Major Resolved View vendor source →

Chord experienced a major incident on November 28, 2022 affecting OMS, lasting 47m. The incident has been resolved; the full update timeline is below.

Started
Nov 28, 2022, 10:04 PM UTC
Resolved
Nov 28, 2022, 10:52 PM UTC
Duration
47m
Detected by Pingoru
Nov 28, 2022, 10:04 PM UTC

Affected components

OMS

Update timeline

  1. investigating Nov 28, 2022, 10:04 PM UTC

    We are experiencing an outage in our OMS

  2. investigating Nov 28, 2022, 10:23 PM UTC

    We have increased the database performance, but you may still see intermittent errors.

  3. investigating Nov 28, 2022, 10:31 PM UTC

    We are continuing to investigate this issue.

  4. identified Nov 28, 2022, 10:39 PM UTC

    We believe we have a fix. We are seeing less errors and will continue to monitor.

  5. monitoring Nov 28, 2022, 10:46 PM UTC

    A fix has been implemented and we are monitoring the results.

  6. resolved Nov 28, 2022, 10:52 PM UTC

    This incident has been resolved.