Cheqroom incident

User sync issues

Minor Resolved View vendor source →

Cheqroom experienced a minor incident on February 24, 2020 affecting Cheqroom App and Mobile apps, lasting 3h 11m. The incident has been resolved; the full update timeline is below.

Started
Feb 24, 2020, 09:57 AM UTC
Resolved
Feb 24, 2020, 01:09 PM UTC
Duration
3h 11m
Detected by Pingoru
Feb 24, 2020, 09:57 AM UTC

Affected components

Cheqroom AppMobile apps

Update timeline

  1. investigating Feb 24, 2020, 09:57 AM UTC

    We are currently investigating this issue.

  2. investigating Feb 24, 2020, 09:58 AM UTC

    We are continuing to investigate this issue.

  3. monitoring Feb 24, 2020, 10:26 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Feb 24, 2020, 01:09 PM UTC

    This incident has been resolved.