Cheqroom incident

Unable to book equipment

Major Resolved View vendor source →

Cheqroom experienced a major incident on April 21, 2020 affecting Cheqroom App and Mobile apps, lasting 3h 42m. The incident has been resolved; the full update timeline is below.

Started
Apr 21, 2020, 07:34 AM UTC
Resolved
Apr 21, 2020, 11:17 AM UTC
Duration
3h 42m
Detected by Pingoru
Apr 21, 2020, 07:34 AM UTC

Affected components

Cheqroom AppMobile apps

Update timeline

  1. investigating Apr 21, 2020, 07:34 AM UTC

    We are currently investigating an issue that prevents you from adding items to a booking

  2. identified Apr 21, 2020, 10:33 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Apr 21, 2020, 11:04 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 21, 2020, 11:17 AM UTC

    This incident has been resolved.