Cheqroom incident

Unable to log in

Major Resolved View vendor source →

Cheqroom experienced a major incident on January 13, 2021 affecting Cheqroom App and Notifications & Webhooks and 1 more component, lasting 1h 41m. The incident has been resolved; the full update timeline is below.

Started
Jan 13, 2021, 02:33 PM UTC
Resolved
Jan 13, 2021, 04:15 PM UTC
Duration
1h 41m
Detected by Pingoru
Jan 13, 2021, 02:33 PM UTC

Affected components

Cheqroom AppNotifications & WebhooksMobile apps

Update timeline

  1. investigating Jan 13, 2021, 02:33 PM UTC

    We are currently investigating this issue.

  2. investigating Jan 13, 2021, 02:35 PM UTC

    We are continuing to investigate this issue.

  3. identified Jan 13, 2021, 03:02 PM UTC

    The issue has been identified. Something went wrong with our server configuration when deploying a new application version. We are working on restoring a previous version.

  4. monitoring Jan 13, 2021, 03:14 PM UTC

    We have restored a previous version and are monitoring the results.

  5. resolved Jan 13, 2021, 04:15 PM UTC

    This incident has been resolved.