Cheqroom incident

Degraded performance

Critical Resolved View vendor source →

Cheqroom experienced a critical incident on May 2, 2022 affecting Cheqroom App and Mobile apps, lasting 3h 38m. The incident has been resolved; the full update timeline is below.

Started
May 02, 2022, 02:11 PM UTC
Resolved
May 02, 2022, 05:50 PM UTC
Duration
3h 38m
Detected by Pingoru
May 02, 2022, 02:11 PM UTC

Affected components

Cheqroom AppMobile apps

Update timeline

  1. investigating May 02, 2022, 02:11 PM UTC

    We're receiving a high number of failed requests which are causing application issues.

  2. identified May 02, 2022, 02:27 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring May 02, 2022, 02:36 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved May 02, 2022, 05:50 PM UTC

    This incident has been resolved.