Cheqroom experienced a minor incident on February 22, 2021 affecting Cheqroom App, lasting 1h 10m. The incident has been resolved; the full update timeline is below.
Affected components
Cheqroom App
Update timeline
- investigating Feb 22, 2021, 11:48 AM UTC
We are currently experiencing a service disruption when exporting contacts, check-outs, and reservations. Our development team is working to identify the root cause and implement a solution.
- identified Feb 22, 2021, 12:27 PM UTC
We have identified the issue with our asynchronous workers that take care of exports. We're working on a fix.
- monitoring Feb 22, 2021, 12:57 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Feb 22, 2021, 12:59 PM UTC
This incident has been resolved.