Cheqroom incident

Users are unable to log in

Critical Resolved View vendor source →

Cheqroom experienced a critical incident on March 9, 2022 affecting Cheqroom App and Mobile apps, lasting 49m. The incident has been resolved; the full update timeline is below.

Started
Mar 09, 2022, 08:16 PM UTC
Resolved
Mar 09, 2022, 09:06 PM UTC
Duration
49m
Detected by Pingoru
Mar 09, 2022, 08:16 PM UTC

Affected components

Cheqroom AppMobile apps

Update timeline

  1. investigating Mar 09, 2022, 08:16 PM UTC

    Users are reporting issues with our login page. We are investigating this issue.

  2. investigating Mar 09, 2022, 08:17 PM UTC

    We are continuing to investigate this issue.

  3. identified Mar 09, 2022, 08:49 PM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Mar 09, 2022, 09:01 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Mar 09, 2022, 09:06 PM UTC

    This incident has been resolved.