Chef experienced a minor incident on February 6, 2020 affecting Supermarket, lasting 7h 44m. The incident has been resolved; the full update timeline is below.
Affected components
Supermarket
Update timeline
- investigating Feb 06, 2020, 03:36 PM UTC
We are investigating increased error rates and timeouts with supermarket.chef.io
- investigating Feb 06, 2020, 05:56 PM UTC
We're investigating what is causing the load balancer to remove hosts sporadically.
- investigating Feb 06, 2020, 09:26 PM UTC
The load balancers removing hosts sporadically was a symptom. We're continuing to investigate what appears to be regularly occuring spikes in cache gets at the :00 and :30 minute marks each hour.
- monitoring Feb 06, 2020, 10:04 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Feb 06, 2020, 11:21 PM UTC
This incident has been resolved.