Chef incident

Increased Error rate 5xx on Hosted Chef (api.chef.io/manage.chef.io)

Minor Resolved View vendor source →

Chef experienced a minor incident on April 21, 2021, lasting 4h 22m. The incident has been resolved; the full update timeline is below.

Started
Apr 21, 2021, 05:57 PM UTC
Resolved
Apr 21, 2021, 10:20 PM UTC
Duration
4h 22m
Detected by Pingoru
Apr 21, 2021, 05:57 PM UTC

Update timeline

  1. identified Apr 21, 2021, 05:57 PM UTC

    We are facing increased 5xx Error rate on Hosted Chef. We have identified the problem and are working to resolve the issue. We will keep you updated.

  2. identified Apr 21, 2021, 08:14 PM UTC

    We have not been able to fix the issue yet and are continuing our work to resolve the issue. Thanks for being patient.

  3. resolved Apr 21, 2021, 10:20 PM UTC

    We have fixed the issue and Error rate is close to 0. We will continue to monitor for a while. Thank you for your patience.