Chef incident

Hosted Chef Increased error rate

Minor Resolved View vendor source →

Chef experienced a minor incident on December 22, 2021, lasting 9h 38m. The incident has been resolved; the full update timeline is below.

Started
Dec 22, 2021, 01:39 PM UTC
Resolved
Dec 22, 2021, 11:18 PM UTC
Duration
9h 38m
Detected by Pingoru
Dec 22, 2021, 01:39 PM UTC

Update timeline

  1. investigating Dec 22, 2021, 01:39 PM UTC

    We are seeing increased Error rates in Hosted Chef , this seems to be because of an on going AWS network issue in us-east-1 region. Our Engineers are working on this and we will keep you posted.

  2. identified Dec 22, 2021, 03:27 PM UTC

    We have identified our internal Search Service to be the problem and this is because of on-going AWS us-east-1 incident. Our Engineers are working to restore the service with normal performance.

  3. monitoring Dec 22, 2021, 11:06 PM UTC

    The issue is fixed and both Hosted Chef Web console and Hosted Chef API are performing normally now. We will continue to monitor for a while.

  4. resolved Dec 22, 2021, 11:18 PM UTC

    This Incident is resolved and services are back to normal. Thanks for your patience.