Chef incident

Bootstrapping Issues

Notice Resolved View vendor source →

Chef experienced a notice incident on May 3, 2017 affecting www.chef.io, lasting 4h 25m. The incident has been resolved; the full update timeline is below.

Started
May 03, 2017, 05:53 PM UTC
Resolved
May 03, 2017, 10:19 PM UTC
Duration
4h 25m
Detected by Pingoru
May 03, 2017, 05:53 PM UTC

Affected components

www.chef.io

Update timeline

  1. investigating May 03, 2017, 05:53 PM UTC

    The following are currently affected by a configuration issue in our caching infrastructure. We have folks on the scene investigating now and will provide updates * Bootstraps that refer to https://www.chef.io/chef/install.sh * Test-Kitchen bootstraps on windows * Usage of omnitruck.chef.io For more detail https://github.com/chef/omnitruck/issues/249

  2. monitoring May 03, 2017, 06:23 PM UTC

    We have identified the problem and believe we have a solution. We'll continue monitoring the situation for a short while to make sure things are back to normal. We apologize for the hold up in your bootstrapping activities.

  3. investigating May 03, 2017, 08:21 PM UTC

    We're experiencing intermittent ssl certificate issues for chef package downloads. Engineers are currently investigating.

  4. resolved May 03, 2017, 10:19 PM UTC

    At this time, we believe all previous issues with certificates to be cleared up. Bootstrapping and other activities depending on website certificates should now be successful. We'll go ahead and resolve the incident now, but will continue to monitor and have folks ready to respond to any recurrence.