Chef incident

Elevated hosted chef error rates

Notice Resolved View vendor source →

Chef experienced a notice incident on March 26, 2018, lasting 12h 6m. The incident has been resolved; the full update timeline is below.

Started
Mar 26, 2018, 09:52 AM UTC
Resolved
Mar 26, 2018, 09:58 PM UTC
Duration
12h 6m
Detected by Pingoru
Mar 26, 2018, 09:52 AM UTC

Update timeline

  1. investigating Mar 26, 2018, 09:52 AM UTC

    We have been alerted to elevated error rates with hosted chef. Engineers are investigating.

  2. identified Mar 26, 2018, 10:44 AM UTC

    We have identified a networking issue that is causing slow/hung connections and are working with a provider on a fix as soon as possible

  3. monitoring Mar 26, 2018, 03:55 PM UTC

    A fix has been applied and error rates are back to normal. We will continue to monitor for issues.

  4. resolved Mar 26, 2018, 09:58 PM UTC

    This incident has been resolved.