Cheddar incident

Deployment Related Issue

Critical Resolved View vendor source →

Cheddar experienced a critical incident on October 29, 2022 affecting API and Dashboard, lasting 32m. The incident has been resolved; the full update timeline is below.

Started
Oct 29, 2022, 02:26 PM UTC
Resolved
Oct 29, 2022, 02:58 PM UTC
Duration
32m
Detected by Pingoru
Oct 29, 2022, 02:26 PM UTC

Affected components

APIDashboard

Update timeline

  1. investigating Oct 29, 2022, 02:26 PM UTC

    After a deployment this morning, we're experiencing an elevated level of errors including dashboard and API login errors. We are currently investigating the issue.

  2. identified Oct 29, 2022, 02:38 PM UTC

    API access has been restored to normal operation. Continuing to investigate dashboard login issues.

  3. resolved Oct 29, 2022, 02:58 PM UTC

    Issues with both the dashboard login and API appear to have been resolved. We will continue to monitor.