Cheddar experienced a minor incident on March 28, 2018, lasting 1h 57m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Mar 28, 2018, 07:14 PM UTC
We've received alerts indicating that transaction running is failing.
- identified Mar 28, 2018, 07:47 PM UTC
The cause has been identified and a fix is in progress.
- monitoring Mar 28, 2018, 07:54 PM UTC
The fix has been implemented and verified. We are continuing to monitor for abnormalities.
- monitoring Mar 28, 2018, 08:11 PM UTC
All new transactions are currently succeeding. Recurring transactions attempted during the incident are continuing to fail when retried. This is being investigated.
- monitoring Mar 28, 2018, 08:52 PM UTC
Transactions are executing normally. Recurring transactions that failed during the incident will retry automatically and are expected to run as normal.
- resolved Mar 28, 2018, 09:12 PM UTC
All transactions are executing normally. Retries of errant transactions have completed.