Cheddar incident

502 Bad Gateway

Critical Resolved View vendor source →

Cheddar experienced a critical incident on March 12, 2025 affecting API and Dashboard and 1 more component, lasting 1d 19h. The incident has been resolved; the full update timeline is below.

Started
Mar 12, 2025, 07:30 PM UTC
Resolved
Mar 14, 2025, 03:25 PM UTC
Duration
1d 19h
Detected by Pingoru
Mar 12, 2025, 07:30 PM UTC

Affected components

APIDashboardWebsiteRecurring Engine

Update timeline

  1. identified Mar 12, 2025, 10:24 PM UTC

    We are experiencing downtime as the result of a configuration change. We are working on a fix currently and will update when resolved.

  2. monitoring Mar 13, 2025, 07:42 PM UTC

    We have rebuilt and redeployed services and are monitoring for performance and residual issues.

  3. resolved Apr 09, 2025, 03:25 PM UTC

    This incident has been resolved.