Checkbook incident

API service outage

Major Resolved View vendor source →

Checkbook experienced a major incident on January 31, 2023, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jan 31, 2023, 05:20 PM UTC
Resolved
Jan 31, 2023, 05:20 PM UTC
Duration
Detected by Pingoru
Jan 31, 2023, 05:20 PM UTC

Update timeline

  1. resolved Jan 31, 2023, 05:20 PM UTC

    Functionality has been fully restored across all environments. (18:15 UTC — Jan 31)

  2. investigating Jan 31, 2023, 05:47 PM UTC

    The root cause has been identified, and a fix is being deployed across all environments. (18:10 UTC — Jan 31)

  3. investigating Jan 31, 2023, 06:15 PM UTC

    We are observing an API outage across our production, sandbox and demo environments. (17:20 UTC — Jan 31)