Checkbook incident

Dashboard Connection Issues

Minor Resolved View vendor source →

Checkbook experienced a minor incident on August 31, 2021 affecting Dashboard, lasting 2h 11m. The incident has been resolved; the full update timeline is below.

Started
Aug 31, 2021, 08:05 PM UTC
Resolved
Aug 31, 2021, 10:16 PM UTC
Duration
2h 11m
Detected by Pingoru
Aug 31, 2021, 08:05 PM UTC

Affected components

Dashboard

Update timeline

  1. resolved Aug 31, 2021, 08:05 PM UTC

    Cloud service latency level is back to normal. (22:16 UTC — Aug 31)

  2. investigating Aug 31, 2021, 08:05 PM UTC

    We are seeing some delays in logging on our website. Cause: Increased network latency issues at our cloud service provider AWS. All internal systems are functional. (20:05 UTC — Aug 31)