Chatfuel incident

Some URL buttons may get an invalid certificate error

Minor Resolved View vendor source →

Chatfuel experienced a minor incident on October 30, 2023 affecting Bot Engine, lasting 3h 4m. The incident has been resolved; the full update timeline is below.

Started
Oct 30, 2023, 03:50 PM UTC
Resolved
Oct 30, 2023, 06:54 PM UTC
Duration
3h 4m
Detected by Pingoru
Oct 30, 2023, 03:50 PM UTC

Affected components

Bot Engine

Update timeline

  1. investigating Oct 30, 2023, 03:50 PM UTC

    We are currently investigating an issue where buttons leading to external URLs will display an "ERR_CERT_DATE_INVALID" warning message.

  2. monitoring Oct 30, 2023, 04:10 PM UTC

    A fix has been implemented and we are monitoring the results. All links should work fine, no need to recreate them.

  3. resolved Oct 30, 2023, 06:54 PM UTC

    This incident has been resolved.