Chatfuel experienced a notice incident on April 25, 2024 affecting Bot Engine, lasting 2h 1m. The incident has been resolved; the full update timeline is below.
Affected components
Bot Engine
Update timeline
- investigating Apr 25, 2024, 12:30 PM UTC
The bots are not responding, and users not being able to send out broadcasts , automation and messages in Live chat. We are currently investigating and will provide an update as soon as we have one.
- monitoring Apr 25, 2024, 12:36 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 25, 2024, 02:31 PM UTC
This incident has been resolved.