Chatfuel incident

Dashboard login and message deliverability issues

Critical Resolved View vendor source →

Chatfuel experienced a critical incident on June 10, 2024 affecting Bot Engine and Dashboard, lasting 9h 5m. The incident has been resolved; the full update timeline is below.

Started
Jun 10, 2024, 02:03 PM UTC
Resolved
Jun 10, 2024, 11:08 PM UTC
Duration
9h 5m
Detected by Pingoru
Jun 10, 2024, 02:03 PM UTC

Affected components

Bot EngineDashboard

Update timeline

  1. investigating Jun 10, 2024, 02:03 PM UTC

    We are currently investigating an issue on our platform. Login and message deliverability are affected for now.

  2. identified Jun 10, 2024, 02:54 PM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Jun 10, 2024, 06:35 PM UTC

    We are continuing to work on a fix for this issue.

  4. resolved Jun 10, 2024, 11:08 PM UTC

    This incident has been resolved.