Chatfuel incident

Dashboard is currently down

Major Resolved View vendor source →

Chatfuel experienced a major incident on June 25, 2024 affecting Bot Engine and Dashboard, lasting 1h 3m. The incident has been resolved; the full update timeline is below.

Started
Jun 25, 2024, 11:57 AM UTC
Resolved
Jun 25, 2024, 01:01 PM UTC
Duration
1h 3m
Detected by Pingoru
Jun 25, 2024, 11:57 AM UTC

Affected components

Bot EngineDashboard

Update timeline

  1. investigating Jun 25, 2024, 11:57 AM UTC

    We are investigating an issue where the Dashboard and bots may not load for users.

  2. monitoring Jun 25, 2024, 12:10 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 25, 2024, 01:01 PM UTC

    This incident has been resolved.