Chatfuel incident

Meta issue: m.me bot links may not work as expected

Notice Resolved View vendor source →

Chatfuel experienced a notice incident on July 5, 2024 affecting Facebook APIs, lasting 2h 51m. The incident has been resolved; the full update timeline is below.

Started
Jul 05, 2024, 01:38 PM UTC
Resolved
Jul 05, 2024, 04:30 PM UTC
Duration
2h 51m
Detected by Pingoru
Jul 05, 2024, 01:38 PM UTC

Affected components

Facebook APIs

Update timeline

  1. investigating Jul 05, 2024, 01:38 PM UTC

    Meta has an ongoing issue where https://m.me links may not work as expected on desktop and mobile devices. The user is redirected to the correct bot, but not to the correct Flow. We're waiting for Meta to resolve the problem on their end. You can follow the direct report here: https://developers.facebook.com/support/bugs/1771354900339575/

  2. resolved Jul 05, 2024, 04:30 PM UTC

    The incident seem to have been resolved. There was no update from Meta yet, but it seems to be working on our internal tests. We will reopen this report if needed.