Chatfuel incident

Bots may be slow to respond

Major Resolved View vendor source →

Chatfuel experienced a major incident on July 19, 2024 affecting Bot Engine, lasting 2h 55m. The incident has been resolved; the full update timeline is below.

Started
Jul 19, 2024, 10:07 PM UTC
Resolved
Jul 20, 2024, 01:02 AM UTC
Duration
2h 55m
Detected by Pingoru
Jul 19, 2024, 10:07 PM UTC

Affected components

Bot Engine

Update timeline

  1. investigating Jul 19, 2024, 10:07 PM UTC

    Our automated systems have detected possible bot responsiveness issues. We are currently investigating and will provide further updates as they become available.

  2. resolved Jul 20, 2024, 01:02 AM UTC

    This incident has been resolved.