Chatfuel experienced a major incident on July 20, 2024 affecting Re-engage, lasting 17h 7m. The incident has been resolved; the full update timeline is below.
Affected components
Re-engage
Update timeline
- investigating Jul 20, 2024, 01:47 AM UTC
Our automated systems have detected that sequence triggering may take longer than usual. We are currently investigating and will provide further updates as they become available.
- identified Jul 20, 2024, 01:35 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Jul 20, 2024, 06:55 PM UTC
This incident has been resolved.