Chatfuel incident

Bots may be slow to respond

Major Resolved View vendor source →

Chatfuel experienced a major incident on July 21, 2024 affecting Bot Engine, lasting 1h. The incident has been resolved; the full update timeline is below.

Started
Jul 21, 2024, 01:11 AM UTC
Resolved
Jul 21, 2024, 02:12 AM UTC
Duration
1h
Detected by Pingoru
Jul 21, 2024, 01:11 AM UTC

Affected components

Bot Engine

Update timeline

  1. investigating Jul 21, 2024, 01:11 AM UTC

    Our automated systems have detected possible bot responsiveness issues. We are currently investigating and will provide further updates as they become available.

  2. resolved Jul 21, 2024, 02:12 AM UTC

    This incident has been resolved.