Chatfuel incident

Meta issue: WhatsApp, Facebook, and Instagram are experiencing stability issues

Major Resolved View vendor source →

Chatfuel experienced a major incident on December 11, 2024 affecting Facebook APIs, lasting 7h 8m. The incident has been resolved; the full update timeline is below.

Started
Dec 11, 2024, 06:17 PM UTC
Resolved
Dec 12, 2024, 01:26 AM UTC
Duration
7h 8m
Detected by Pingoru
Dec 11, 2024, 06:17 PM UTC

Affected components

Facebook APIs

Update timeline

  1. investigating Dec 11, 2024, 06:17 PM UTC

    Meta services are currently experiencing instability, impacting the functionality of WhatsApp, Facebook, and Instagram bots. We are awaiting resolution of these stability issues by Meta on their side.

  2. identified Dec 11, 2024, 07:25 PM UTC

    Meta addressed the issue and they are currently working on it: https://metastatus.com/whatsapp-business-api

  3. resolved Dec 12, 2024, 01:26 AM UTC

    This incident has been resolved.