Chatfuel experienced a minor incident on December 12, 2024 affecting Bot Engine, lasting 9h 39m. The incident has been resolved; the full update timeline is below.
Affected components
Bot Engine
Update timeline
- identified Dec 12, 2024, 01:30 AM UTC
From OpenAI: "We have identified a pathway to recovery and we are starting to see some traffic successfully return. Continuing to work to return service to normal.", you can follow the original report here: https://status.openai.com/incidents/ctrsv3lwd797
- resolved Dec 12, 2024, 11:09 AM UTC
This incident has been resolved.