Chatfuel incident

Meta issue: Facebook and Instagram messages may not be sent

Major Resolved View vendor source →

Chatfuel experienced a major incident on March 25, 2025 affecting Facebook APIs, lasting 5h 19m. The incident has been resolved; the full update timeline is below.

Started
Mar 25, 2025, 02:39 PM UTC
Resolved
Mar 25, 2025, 07:59 PM UTC
Duration
5h 19m
Detected by Pingoru
Mar 25, 2025, 02:39 PM UTC

Affected components

Facebook APIs

Update timeline

  1. investigating Mar 25, 2025, 02:39 PM UTC

    Meta is having issues processing messages on their end. It affects Facebook and Instagram bots for now. We are waiting on Meta to resolve it on their end. You can see more reports here: https://downdetector.com/status/facebook/

  2. resolved Mar 25, 2025, 07:59 PM UTC

    This incident has been resolved.