Chatfuel incident

Panel: Fuely AI answers may be sent with a delay

Minor Resolved View vendor source →

Chatfuel experienced a minor incident on March 31, 2025 affecting Panel, lasting 1d. The incident has been resolved; the full update timeline is below.

Started
Mar 31, 2025, 11:55 AM UTC
Resolved
Apr 01, 2025, 12:02 PM UTC
Duration
1d
Detected by Pingoru
Mar 31, 2025, 11:55 AM UTC

Affected components

Panel

Update timeline

  1. investigating Mar 31, 2025, 11:55 AM UTC

    We are currently investigating an issue where AI answers may be sent with a delay.

  2. investigating Mar 31, 2025, 12:09 PM UTC

    This issue is only affecting Panel (https://panel.chatfuel.com), and only through "Fuely AI" mode. Flowbuilder mode is not affected.

  3. investigating Mar 31, 2025, 12:09 PM UTC

    We are continuing to investigate this issue.

  4. resolved Apr 01, 2025, 12:02 PM UTC

    This incident has been resolved.