ChatDaddy incident

Keyword Reply Service Down

Critical Resolved View vendor source →

ChatDaddy experienced a critical incident on July 12, 2021 affecting Keyword Reply Service, lasting 1h 40m. The incident has been resolved; the full update timeline is below.

Started
Jul 12, 2021, 11:04 AM UTC
Resolved
Jul 12, 2021, 12:45 PM UTC
Duration
1h 40m
Detected by Pingoru
Jul 12, 2021, 11:04 AM UTC

Affected components

Keyword Reply Service

Update timeline

  1. identified Jul 12, 2021, 11:04 AM UTC

    The issue has been identified and a fix is being implemented.

  2. identified Jul 12, 2021, 11:21 AM UTC

    We are continuing to work on a fix for this issue.

  3. resolved Jul 12, 2021, 05:22 PM UTC

    This incident has been resolved.