ChatDaddy incident

Not Being Able to Access the Platform

Major Resolved View vendor source →

ChatDaddy experienced a major incident on November 28, 2024, lasting –. The incident has been resolved; the full update timeline is below.

Started
Nov 28, 2024, 03:30 AM UTC
Resolved
Nov 28, 2024, 03:30 AM UTC
Duration
–
Detected by Pingoru
Nov 28, 2024, 03:30 AM UTC

Update timeline

  1. resolved Dec 01, 2024, 01:35 PM UTC

    The payments database overran its allotted compute power, resulting in degraded performance of the platform.

  2. postmortem Dec 01, 2024, 01:50 PM UTC

    We're in the process of improving the efficiency of the queries put to the DB, and expect to complete the process during the first week of Dec 24.