Charity Learning Consortium | incident

Flex Web Service Unavailable.

Minor Resolved View vendor source →

Charity Learning Consortium | experienced a minor incident on March 29, 2016, lasting 4h 4m. The incident has been resolved; the full update timeline is below.

Started
Mar 29, 2016, 02:15 PM UTC
Resolved
Mar 29, 2016, 06:19 PM UTC
Duration
4h 4m
Detected by Pingoru
Mar 29, 2016, 02:15 PM UTC

Update timeline

  1. investigating Mar 29, 2016, 02:15 PM UTC

    The server team have been made aware of an issue appearing on some Flex nodes preventing access to sites for some users and are currently investigating.

  2. monitoring Mar 29, 2016, 02:25 PM UTC

    Several servers hit maximum capacity within several minutes of each other. This far exceeds the limit we have planned for. We will be monitoring usage over the next few days and reviewing the base configuration we use.

  3. resolved Mar 29, 2016, 06:19 PM UTC

    This incident has been resolved.