Charity Learning Consortium | incident

Load Balancers unable to connect to Moodle Servers.

Minor Resolved View vendor source →

Charity Learning Consortium | experienced a minor incident on February 8, 2017, lasting 2m. The incident has been resolved; the full update timeline is below.

Started
Feb 08, 2017, 12:48 PM UTC
Resolved
Feb 08, 2017, 12:51 PM UTC
Duration
2m
Detected by Pingoru
Feb 08, 2017, 12:48 PM UTC

Update timeline

  1. identified Feb 08, 2017, 12:48 PM UTC

    This is being investigated and the servers which are not responding are being removed.

  2. resolved Feb 08, 2017, 12:51 PM UTC

    As our autoscaling network discovered bad web nodes it created additional severs for all traffic and removed the unresponsive servers. This incident resulted in approximately 7 minutes downtime between: 2017-02-08 12:41:08 and 2017-02-08 12:50:22. We apologise for any inconvenience caused.