Charity Learning Consortium | incident
Partial Outage On Legacy SSO Servers
Charity Learning Consortium | experienced a minor incident on March 8, 2017, lasting 6m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Mar 08, 2017, 02:23 PM UTC
Members one one of the SSO Cloud Legacy Servers are currently experiencing downtime or low site speed. This is being investigated.
- monitoring Mar 08, 2017, 02:29 PM UTC
We have recovered the server after reaching critical load. This locked up the server making it unable to handle new connections, individuals already connected to the server continued to have access however with a slower performance than expected. We will monitor the server to ensure that the offending process does not attempt to restart.
- resolved Mar 08, 2017, 02:30 PM UTC
This incident has been resolved.